Answers in seconds, from what you actually know.
AI chatbots for your website, WhatsApp and your team's own questions. Trained on your documents, honest when they do not know, and quick to hand a conversation to a person.
Hi, is the starter pack back in stock?9:12 pm
It is, 18 left. Shall I reserve one for collection tomorrow?9:12 pm
Yes please9:13 pm
Done. Reserved under Sam until 5 pm tomorrow. Anything else?9:13 pm
PPriyaWhat is our refund rule for opened items?
YOps knowledge botOpened items can be returned within 14 days for store credit, or a refund if faulty.Source: Returns policy v4, page 2
PPriyaPerfect, thanks
YYour Brand help centre
how do I change my delivery address⚲
Answer
You can change it from Orders until the order ships. After that, reply to your shipping email and we will reroute it if the courier allows.
Delivery policyOrders FAQ
Still stuck? Talk to a person
illustrative · unbranded · written by our team
Five kinds of chatbot.
Website chat
Captures enquiriesBest for
Sites whose visitors ask the same pre-sale questions and leave when nobody answers.
What it answers from
Your pages, policies, prices and product details, kept in sync when they change.
When a person takes over
Anything about a specific order, a complaint, or a buyer ready to talk.
You get a handful of questions a week. A clear FAQ page and a contact form will do.
WhatsApp and messaging
Answers at nightBest for
Businesses whose customers already message them, often after hours.
What it answers from
The same knowledge as your website, plus their orders and bookings when they are signed in.
When a person takes over
Anything the bot is unsure of, with the whole conversation passed across.
Messaging is not where your customers talk to you. Start where they already are.
Team knowledge bot
Saves the expertsBest for
Teams where the same internal questions interrupt the same few experts every day.
What it answers from
Your SOPs, policies, handbooks and past answers, with the source named every time.
When a person takes over
When no document covers it; the question goes to the right owner and the answer is saved.
Your documents are out of date. We fix the knowledge first, or the bot repeats old answers.
Bookings and orders
Takes actionBest for
Businesses where most questions end in a booking, a change or a status check.
What it answers from
Your booking or order system, through a connection that lets it look up and change things.
When a person takes over
Refunds, exceptions, and anything over a limit you set.
Your booking system has no way to connect. Then we start with answers, and add actions later.
Lead qualifying
Fills your calendarBest for
Service businesses whose sales team spends its day on enquiries that were never a fit.
What it answers from
Your offer, your fit criteria and your calendar.
When a person takes over
Every qualified lead, booked straight into a person's calendar with the answers attached.
Every enquiry needs a conversation with an expert from the first message. A bot would only get in the way.
Every channel and model we build on
Wherever your customers or your team already ask, on the AI models that fit the job.
- Your website
- Messenger
- Slack
- Telegram
- SMS
- OpenAI
- Claude
- Gemini
- HubSpot
- Zoho
- Shopify
- Calendly
- Notion
- Google Sheets
Send it a message.
Pick what to ask and watch how a bot we build replies: from your own documents, honest when it does not know, and quick to bring in a person.
Hi, I am the Your Brand assistant. Ask me anything about orders, delivery or returns.
Pick a message to send
Live in three weeks.
Eight in ten by week twelve.
01 / 05
We learn your business
Your policies, product details and past conversations, gathered into one source of truth, plus the questions customers really ask.
Tested before anyone sees it
It answers hundreds of your real past questions on a private page. You read the answers, and we fix every miss.
Live, with your team behind it
On your website from day one. Anything it is unsure of goes straight to a person, with the conversation attached.
Sharper every week
We read the conversations, teach it the questions it missed, and the share it answers keeps climbing.
Eight in ten, answered on the spot
Most questions handled in seconds, day and night, on your website, WhatsApp and team chat, from one set of knowledge.
scroll through the weeks, drag across, or tap a number
Tell us what it should know.
The roadmap is on us.
Pick who it answers, where, and what it should know. We turn it into a free audit of the questions you get today and a written roadmap for the bot, yours to keep whether or not you work with us. It runs as a one-time project, with weekly tuning available through Kairo Run.
Pick a few options and your scope appears here.
Your scope rides along with the inquiry below. What comes back first, the audit and the roadmap, is free.
- Answers only from your knowledge
- A person one tap away
- Every conversation logged
- Tested on real questions
- You own the bot and its data
- From:
- You
- To:
- Kairo
- Subject:
Inquire to get your
free audit and roadmap.
Send the scope you just built, or just tell us the questions your team answers every day. We will tell you honestly how many a bot could take, and map out where we would start.
The ones that actually get asked.
What if it gives a wrong answer?
It is built to answer only from your own material and to say when it does not know. Every conversation is logged, and the questions it missed are reviewed and fixed each week.
Will customers know it is a bot?
Yes. It says so, and a person is always one tap away.
Which channels?
Your website, WhatsApp and most messaging apps, email, and internal tools like Slack. One bot can answer on all of them.
Is our data used to train AI models?
No. We use providers that do not train on your data, and your documents stay in accounts you own.